OTRS

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Struktur des OTRS

• Login: https://otrs.piratenbrandenburg.de/

Admin

admin -> AG Technik (Genscha)

User

• BastianBB
• BlackRocket
• Christoph B.
• Clara
• FireFox
• Kamika
• MarcelCB
• Metal.olf
• Thomas
• Tramp
• Veit
• adb
• c.everding
• ddb
• dosvorstand1
• dosvorstand2
• dosvorstand3
• dosvorstand4
• dosvorstand5
• dosvorstand6
• dosvorstand7
• ersatzrichter1
• ersatzrichter2
• goldfisch
• ike
• jhe
• m.liedtke
• mpl
• mta
• richter1
• richter2
• richter3
• rst
• sk
• spi
• stgensch
• uk

jede Gruppe ist NUR für die zugehörige Queue vollumfänglich (r/w) zuständig

Gruppen

• AG PrÖA (PrÖA)
• AG Technik (Tech)
• LaVo
• LGS
• LSG (Landesschiedsgericht)
• Mitgliederverwaltung (MiVe)
• Mitgliederbetreuung (MiBe)
• RV-DOS
• RV-DOS_MV
• RV-DOS_SM
• SPAM-Manager (SPAM)

Rollen

• Admin (A)
• LGS
• LSG
• LaVo
• Mitgliederbetreuung (MiBe)
• Mitgliederverwaltung (MiVe)
• PrÖA
• AG Technik (Tech)
• RDOS
• RDOS_MV
• RDOS_SM

Queues (strukturiert)

# = Dummy/Platzhalter - inaktive Queues

• LV (#)
  • AGs (#)
    • AG PrÖA (PrÖA
    • AG Technik (Tech)
  • LSG
  • LaVo
    • LGS
    • Mitgliederverwaltung (MiVe)
  • Mitgliederbetreuung (MiBe)
  • Verbände (#)
    • RV DOS
      • MV
      • Schatzmeister
• SPAM-Manager (SPAM)

User <> Rollen

adb                |LaVo|LGS |PrÖA|
BastianBB          |LGS |Tech|
BlackRocket        |Tech|
c.everding         |LaVo|LGS |PrÖA|
Christoph B.       |LGS |MiBe|
Clara              |LaVo|MiBe|
ddb                |LaVo|LGS |MiBe|PrÖA|SPAM|Tech|
dosvorstand1       |RDOS|RDOS_MV|
dosvorstand2       |RDOS|RDOS_MV|
dosvorstand3       |RDOS|RDOS_MV|RDOS_SM|
dosvorstand4       |RDOS|
dosvorstand5       |RDOS|
dosvorstand6       |RDOS|
dosvorstand7       |RDOS|
FireFox            |MiBe|
goldfisch          |LaVo|LGS |MiBe|PrÖA|SPAM|Tech|
ike                |LaVo|MiBe|MiVe|
jhe                |MiVe|
Kamika             |MiBe|
m.liedtke          |LaVo|LGS |MiVe|PrÖA|
MarcelCB           |Tech|
Metal.olf          |Tech|
mpl                |MiBe|
mta
richter1           |LSG |
rst                |MiBe|
sk                 |Tech|
spi                |PrÖA|
stgensch           |A   |Tech|
Thomas             
Tramp              |MiBe|
uk                 |Tech|
Veit

Berechtigungen - Erklärung

RO > Read Only
MI > Move Into
CR > Create
NO > Note
OW > Owner
PR > Priority
RW > Read / Write (Full Access)

Rollen <> Gruppen

Rollenname | Gruppename |RO|MI|CR|NO|OW|PR|RW|
A          |admin       |x |x |x |x |x |x |x |

Rollenname | Gruppename |RO|MI|CR|NO|OW|PR|RW|
LaVo       |AG PrÖA     |  |x |  |  |  |  |  |
LaVo       |AG Technik  |  |x |x |  |  |  |  |
LaVo       |LaVo        |x |x |x |x |x |x |x |
LaVo       |LGS         |x |x |x |x |x |x |x |
LaVo       |MiBe        |  |x |x |  |  |  |  |
LaVo       |MiVe        |x |x |x |  |  |  |  |
LaVo       |SPAM        |  |x |  |  |  |  |  |

Rollenname | Gruppename |RO|MI|CR|NO|OW|PR|RW|
LGS        |AG PrÖA     |  |x |  |  |  |  |  |
LGS        |AG Technik  |  |x |  |  |  |  |  |
LGS        |LaVo        |  |x |x |  |  |  |  |
LGS        |LGS         |x |x |x |x |x |x |x |
LGS        |MiBe        |  |x |x |  |  |  |  |
LGS        |MiVe        |  |x |x |  |  |  |  |
LGS        |SPAM        |  |x |  |  |  |  |  |

Rollenname | Gruppename |RO|MI|CR|NO|OW|PR|RW|
LSG        |LSG         |x |x |x |x |x |x |x |
LSG        |SPAM        |  |  |x |  |  |  |  |

Rollenname | Gruppename |RO|MI|CR|NO|OW|PR|RW|
MiBe       |AG Technik  |  |x |x |  |  |  |  |
MiBe       |LaVo        |  |x |x |  |  |  |  |
MiBe       |LGS         |  |x |x |  |  |  |  |
MiBe       |MiBe        |x |x |x |x |x |x |x |
MiBe       |MiVe        |  |x |x |  |  |  |  |
MiBe       |SPAM        |  |x |  |  |  |  |  |

Rollenname | Gruppename |RO|MI|CR|NO|OW|PR|RW|
MiVe       |LaVo        |  |x |x |  |  |  |  |
MiVe       |MiBe        |  |x |x |  |  |  |  |
MiVe       |MiVe        |x |x |x |x |x |x |x |
MiVe       |SPAM        |  |x |  |  |  |  |  |

Rollenname | Gruppename |RO|MI|CR|NO|OW|PR|RW|
PrÖA       |AG PrÖA     |x |x |x |x |x |x |x |
PrÖA       |LaVo        |  |x |x |  |  |  |  |
PrÖA       |SPAM        |  |x |  |  |  |  |  |

Rollenname | Gruppename |RO|MI|CR|NO|OW|PR|RW|
Tech       |AG Technik  |x |x |x |x |x |x |x |
Tech       |LaVo        |  |x |  |  |  |  |  |
Tech       |SPAM        |  |x |  |  |  |  |  |

Rollenname | Gruppename |RO|MI|CR|NO|OW|PR|RW|
RDOS       |RDOS        |x |x |x |x |x |x |x |
RDOS       |SPAM        |  |x |  |  |  |  |  |

Rollenname | Gruppename |RO|MI|CR|NO|OW|PR|RW|
RDOS_MV    |RDOS_MV     |x |x |x |x |x |x |x |
RDOS_MV    |SPAM        |  |x |  |  |  |  |  |

Rollenname | Gruppename |RO|MI|CR|NO|OW|PR|RW|
RDOS_SM    |RDOS_SM     |x |x |x |x |x |x |x |
RDOS_SM    |SPAM        |  |x |  |  |  |  |  |