Unterstütze uns! Spende jetzt!

OTRS

Aus PiratenWiki
Wechseln zu: Navigation, Suche

AG Technik | Dashboard | Regeln | Geschäftsordnung | Treffen & Protokolle | Logbuch | Todolist | Verfahrensverzeichnis | Tools & Links | Beschlüsse


Struktur des OTRS

Admin

admin -> AG Technik

User

  • ChristophB.
  • Clara
  • FireFox
  • RicoB CB
  • Tramp
  • Veit
  • Ike
  • Bastian
  • uk
  • MarcelCB
  • MvG


jede Gruppe ist NUR für die zugehörige Queue vollumfänglich (r/w) zuständig

Gruppen

  • AG PrÖA (PrÖA)
  • AG Technik (Tech)
  • LaVo
  • LGS
  • Mitgliederverwaltung (MiVe)
  • Mitgliederbetreuung (MiBe)
  • SPAM-Manager (SPAM)

Rollen

  • LGS
  • LaVo
  • Mitgliederbetreuung (MiBe)
  • Mitgliederverwaltung (MiVe)
  • PrÖA
  • AG Technik (Tech)

Queues (strukturiert)

# = Dummy/Platzhalter - inaktive Queues

  • LV (#)
    • AGs (#)
      • AG PrÖA (PrÖA
      • AG Technik (Tech)
    • LaVo
      • LGS
      • Mitgliederverwaltung (MiVe)
    • Mitgliederbetreuung (MiBe)
    • Verbände (#)
  • SPAM-Manager (SPAM)

User <> Rollen

Christoph B.       |MiBe|LGS |
Clara              |LaVo|LGS |MiBe|PrÖA| 
FireFox            |LaVo|LGS |MiBe|PrÖA|SPAM|Tech|
RicoB CB           |PrÖA|
Tramp              |LaVo|LGS |MiBe|MiVe|
Veit               |MiBe|
Ike                |LaVo|LGS |MiBe|MiVe| 
Bastian            |LGS |
uk                 |Tech|
MarcelCB           |Tech|
MvG                |LaVo|LGS |

Berechtigungen - Erklärung

RO > Read Only
MI > Move Into
CR > Create
NO > Note
OW > Owner
PR > Priority
RW > Read / Write (Full Access)

Rollen <> Gruppen

Rollenname | Gruppename |RO|MI|CR|NO|OW|PR|RW|
LaVo       |AG PrÖA     |x |x |  |  |  |  |  |
LaVo       |AG Technik  |  |x |x |  |  |  |  |
LaVo       |LaVo        |x |x |x |x |x |x |x |
LaVo       |LGS         |x |x |x |x |x |x |x |
LaVo       |MiBe        |  |x |x |  |  |  |  |
LaVo       |MiVe        |x |x |x |  |  |  |  |
LaVo       |SPAM        |  |x |  |  |  |  |  |

Rollenname | Gruppename |RO|MI|CR|NO|OW|PR|RW|
LGS        |AG PrÖA     |  |x |x |  |  |  |  |
LGS        |AG Technik  |  |x |  |  |  |  |  |
LGS        |LaVo        |  |x |x |  |  |  |  |
LGS        |LGS         |x |x |x |x |x |x |x |
LGS        |MiBe        |  |x |x |  |  |  |  |
LGS        |MiVe        |  |x |x |  |  |  |  |
LGS        |SPAM        |  |x |  |  |  |  |  |

Rollenname | Gruppename |RO|MI|CR|NO|OW|PR|RW|
MiBe       |AG PrÖA     |  |  |  |  |  |  |  |
MiBe       |AG Technik  |  |x |x |  |  |  |  |
MiBe       |LaVo        |  |x |x |  |  |  |  |
MiBe       |LGS         |  |x |x |  |  |  |  |
MiBe       |MiBe        |x |x |x |x |x |x |x |
MiBe       |MiVe        |  |x |x |  |  |  |  |
MiBe       |SPAM        |  |x |  |  |  |  |  |

Rollenname | Gruppename |RO|MI|CR|NO|OW|PR|RW|
MiVe       |AG PrÖA     |  |  |  |  |  |  |  |
MiVe       |AG Technik  |  |  |  |  |  |  |  |
MiVe       |LaVo        |  |x |x |  |  |  |  |
MiVe       |LGS         |  |  |  |  |  |  |  |
MiVe       |MiBe        |  |x |x |  |  |  |  |
MiVe       |MiVe        |x |x |x |x |x |x |x |
MiVe       |SPAM        |  |x |  |  |  |  |  |

Rollenname | Gruppename |RO|MI|CR|NO|OW|PR|RW|
PrÖA       |AG PrÖA     |x |x |x |x |x |x |x |
PrÖA       |AG Technik  |  |  |  |  |  |  |  |
PrÖA       |LaVo        |  |x |x |  |  |  |  |
PrÖA       |LGS         |  |  |  |  |  |  |  |
PrÖA       |MiBe        |  |  |  |  |  |  |  |
PrÖA       |MiVe        |  |  |  |  |  |  |  |
PrÖA       |SPAM        |  |x |  |  |  |  |  |

Rollenname | Gruppename |RO|MI|CR|NO|OW|PR|RW|
Tech       |AG PrÖA     |  |  |  |  |  |  |  |
Tech       |AG Technik  |x |x |x |x |x |x |x |
Tech       |LaVo        |  |x |x |  |  |  |  |
Tech       |LGS         |  |  |  |  |  |  |  |
Tech       |MiBe        |  |  |  |  |  |  |  |
Tech       |MiVe        |  |  |  |  |  |  |  |
Tech       |SPAM        |  |x |  |  |  |  |  |