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Änderungen
OTRS
,OTRS - IST Zustand aktuell
Struktur des OTRS
== Admin ==
admin -> AG Technik
== User ==
* ChristophB.
* Clara
* FireFox
* RicoB CB
* Tramp
* Veit
* Ike
* lgs-desk aka Bastian
* uk
jede Gruppe ist NUR für die zugehöroge Queue vollumfänglich (r/w) zuständig
== Gruppen ==
* AG PrÖA (PrÖA)
* AG Technik (Tech)
* LaVo
* LGS
* Mitgliederverwaltung (MiVe)
* Mitgliederbetreuung (MiBe)
* SPAM-Manager (SPAM)
== Rollen ==
* LGS
* LaVo
* Mitgliederbetreuung (MiBe)
* Mitgliederverwaltung (MiVe)
* PrÖA
* AG Technik (Tech)
== Queues (strukturiert) ==
<nowiki># = Dummy/Platzhalter - inaktive Queues</nowiki>
* LV (#)
** AGs (#)
*** AG PrÖA (PrÖA
*** AG Technik (Tech)
** LaVo
*** LGS
*** Mitgliederverwaltung (MiVe)
** Mitgliederbetreuung (MiBe)
** Verbände (#)
* SPAM-Manager (SPAM)
== User <> Rollen ==
<pre>
Christoph B. |MiBe|LGS |
Clara |LaVo|LGS |MiBe|PrÖA|
FireFox |LaVo|LGS |MiBe|PrÖA|SPAM|Tech|
RicoB CB |PrÖA|
Tramp |LaVo|LGS |MiBe|MiVe|
Veit |MiBe|
Ike |LaVo|LGS |MiBe|MiVe|
lgs-desk Bastian |LGS |
uk |Tech|
</pre>
== Berechtigungen - Erklärung ==
<pre>
RO > Read Only
MI > Move Into
CR > Create
NO > Note
OW > Owner
PR > Priority
RW > Read / Write (Full Access)
</pre>
== Rollen <> Gruppen ==
<pre>
Rollenname | Gruppename |RO|MI|CR|NO|OW|PR|RW|
LaVo |AG PrÖA | |x | | | | | |
LaVo |AG Technik | |x | | | | | |
LaVo |LaVo |x |x |x |x |x |x |x |
LaVo |LGS |x |x |x |x |x |x |x |
LaVo |MiBe | |x | | | | | |
LaVo |MiVe | |x | | | | | |
LaVo |SPAM | |x | | | | | |
Rollenname | Gruppename |RO|MI|CR|NO|OW|PR|RW|
LGS |AG PrÖA | |x | | | | | |
LGS |AG Technik | |x | | | | | |
LGS |LaVo | |x | | | | | |
LGS |LGS |x |x |x |x |x |x |x |
LGS |MiBe | |x | | | | | |
LGS |MiVe | |x | | | | | |
LGS |SPAM | |x | | | | | |
Rollenname | Gruppename |RO|MI|CR|NO|OW|PR|RW|
MiBe |AG PrÖA | | | | | | | |
MiBe |AG Technik | | | | | | | |
MiBe |LaVo | |x | | | | | |
MiBe |LGS | | | | | | | |
MiBe |MiBe |x |x |x |x |x |x |x |
MiBe |MiVe | |x | | | | | |
MiBe |SPAM | |x | | | | | |
Rollenname | Gruppename |RO|MI|CR|NO|OW|PR|RW|
MiVe |AG PrÖA | | | | | | | |
MiVe |AG Technik | | | | | | | |
MiVe |LaVo | |x | | | | | |
MiVe |LGS | | | | | | | |
MiVe |MiBe | |x | | | | | |
MiVe |MiVe |x |x |x |x |x |x |x |
MiVe |SPAM | |x | | | | | |
Rollenname | Gruppename |RO|MI|CR|NO|OW|PR|RW|
PrÖA |AG PrÖA |x |x |x |x |x |x |x |
PrÖA |AG Technik | | | | | | | |
PrÖA |LaVo | |x | | | | | |
PrÖA |LGS | | | | | | | |
PrÖA |MiBe | | | | | | | |
PrÖA |MiVe | | | | | | | |
PrÖA |SPAM | |x | | | | | |
Rollenname | Gruppename |RO|MI|CR|NO|OW|PR|RW|
Tech |AG PrÖA | | | | | | | |
Tech |AG Technik |x |x |x |x |x |x |x |
Tech |LaVo | |x | | | | | |
Tech |LGS | | | | | | | |
Tech |MiBe | | | | | | | |
Tech |MiVe | | | | | | | |
Tech |SPAM | |x | | | | | |
</pre>
== Admin ==
admin -> AG Technik
== User ==
* ChristophB.
* Clara
* FireFox
* RicoB CB
* Tramp
* Veit
* Ike
* lgs-desk aka Bastian
* uk
jede Gruppe ist NUR für die zugehöroge Queue vollumfänglich (r/w) zuständig
== Gruppen ==
* AG PrÖA (PrÖA)
* AG Technik (Tech)
* LaVo
* LGS
* Mitgliederverwaltung (MiVe)
* Mitgliederbetreuung (MiBe)
* SPAM-Manager (SPAM)
== Rollen ==
* LGS
* LaVo
* Mitgliederbetreuung (MiBe)
* Mitgliederverwaltung (MiVe)
* PrÖA
* AG Technik (Tech)
== Queues (strukturiert) ==
<nowiki># = Dummy/Platzhalter - inaktive Queues</nowiki>
* LV (#)
** AGs (#)
*** AG PrÖA (PrÖA
*** AG Technik (Tech)
** LaVo
*** LGS
*** Mitgliederverwaltung (MiVe)
** Mitgliederbetreuung (MiBe)
** Verbände (#)
* SPAM-Manager (SPAM)
== User <> Rollen ==
<pre>
Christoph B. |MiBe|LGS |
Clara |LaVo|LGS |MiBe|PrÖA|
FireFox |LaVo|LGS |MiBe|PrÖA|SPAM|Tech|
RicoB CB |PrÖA|
Tramp |LaVo|LGS |MiBe|MiVe|
Veit |MiBe|
Ike |LaVo|LGS |MiBe|MiVe|
lgs-desk Bastian |LGS |
uk |Tech|
</pre>
== Berechtigungen - Erklärung ==
<pre>
RO > Read Only
MI > Move Into
CR > Create
NO > Note
OW > Owner
PR > Priority
RW > Read / Write (Full Access)
</pre>
== Rollen <> Gruppen ==
<pre>
Rollenname | Gruppename |RO|MI|CR|NO|OW|PR|RW|
LaVo |AG PrÖA | |x | | | | | |
LaVo |AG Technik | |x | | | | | |
LaVo |LaVo |x |x |x |x |x |x |x |
LaVo |LGS |x |x |x |x |x |x |x |
LaVo |MiBe | |x | | | | | |
LaVo |MiVe | |x | | | | | |
LaVo |SPAM | |x | | | | | |
Rollenname | Gruppename |RO|MI|CR|NO|OW|PR|RW|
LGS |AG PrÖA | |x | | | | | |
LGS |AG Technik | |x | | | | | |
LGS |LaVo | |x | | | | | |
LGS |LGS |x |x |x |x |x |x |x |
LGS |MiBe | |x | | | | | |
LGS |MiVe | |x | | | | | |
LGS |SPAM | |x | | | | | |
Rollenname | Gruppename |RO|MI|CR|NO|OW|PR|RW|
MiBe |AG PrÖA | | | | | | | |
MiBe |AG Technik | | | | | | | |
MiBe |LaVo | |x | | | | | |
MiBe |LGS | | | | | | | |
MiBe |MiBe |x |x |x |x |x |x |x |
MiBe |MiVe | |x | | | | | |
MiBe |SPAM | |x | | | | | |
Rollenname | Gruppename |RO|MI|CR|NO|OW|PR|RW|
MiVe |AG PrÖA | | | | | | | |
MiVe |AG Technik | | | | | | | |
MiVe |LaVo | |x | | | | | |
MiVe |LGS | | | | | | | |
MiVe |MiBe | |x | | | | | |
MiVe |MiVe |x |x |x |x |x |x |x |
MiVe |SPAM | |x | | | | | |
Rollenname | Gruppename |RO|MI|CR|NO|OW|PR|RW|
PrÖA |AG PrÖA |x |x |x |x |x |x |x |
PrÖA |AG Technik | | | | | | | |
PrÖA |LaVo | |x | | | | | |
PrÖA |LGS | | | | | | | |
PrÖA |MiBe | | | | | | | |
PrÖA |MiVe | | | | | | | |
PrÖA |SPAM | |x | | | | | |
Rollenname | Gruppename |RO|MI|CR|NO|OW|PR|RW|
Tech |AG PrÖA | | | | | | | |
Tech |AG Technik |x |x |x |x |x |x |x |
Tech |LaVo | |x | | | | | |
Tech |LGS | | | | | | | |
Tech |MiBe | | | | | | | |
Tech |MiVe | | | | | | | |
Tech |SPAM | |x | | | | | |
</pre>
